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Careers

If our customers love working with us you will too!

We are always looking for hardworking, ambitious and talented professionals to join the Firmstep team. We’re based in the heart of London’s Tech City and offer competitive salaries, excellent benefits and clear career progression. You can find all of our vacancies here:

 

Graduate Trainee - Commercial

The technology platform Firmstep uses allows the creation of self-service customer portals for organisations looking to improve customer service online. The Firmstep platform also includes AchieveForms, the leading online forms solution in the Government sector.

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Graduate Trainee - Development

The technology platform Firmstep develops allows the creation of self-service customer portals for organisations looking to improve customer service online. The Firmstep platform also includes AchieveForms, the leading online forms solution in the Government sector.

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Technical Support Advisor (Third Line)

We are looking for a dedicated Technical Support Analyst to join our team in London office. As Tech Support Analyst you will be solving 3rd and 2nd line support tickets. You will be liaising with Technical Consultants and making sure all the queries are resolved.

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Graduate Consultant - MyServices

Firmstep are the leading provider of digital transformation technology to the public sector, enabling Councils to change time-consuming customer service processes to electronic self service. As a Graduate Consultant, specialising in MyServices, you are ultimately responsible for playing a key role in the design, build, installation, and testing of MyServices.

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Phone

+44 (0)845 467 2971 (UK)

1-800-882-4043 (US & Canada)

 

Location

15 Worship Street, EC2A 2DT London - UK

 

Timing

MN-FR 9:00 - 17:30

Firmstep