Inside Sales Executive

The Inside Sales Executive is responsible for supporting the Business Development Managers to achieve sales targets, contribution margins and identify new business opportunities. Selling the Firmstep Platform and delivery of related consultancy and/or project services by managing new and/or current customers in an assigned territory.
Specific responsibilities include:

  • Manage the early sales process and methodology - from prospecting, probing, handling negotiations to hand over stage. Taking new sales through to qualification and demonstration stage
  • Employ effective sales methodology for creating sales opportunities
  • Listen and understand customer requirements, discussing most effective way to solve pain points with the Firmstep Platform
  • Monitor, manage and measure key sales performance metrics to ensure achievement of objectives. Analyze sales activity to identify trends, issues and opportunities
  • Understand decision making process and influence key decision-makers
  • Achieve sales revenue pipeline quantity and quality, for both customer base and targeted new customers
  • Increase in new clients across territory

Skills and experience:

  • 1 years telesales experience
  • Demonstration of building customer relationships across territories/regions/management levels
  • Professional account management
  • Achieving sales targets
  • Track record of accurate CRM management, recording plans and activity

Desirable skills:

  • Professional Sales Training
  • Understanding of local government
  • 3 years working in a Sales role in the IT Sector, with at least 1 of these years selling software products to the local government sector
  • Demonstrated success in working jointly on (>£100K) complex sales opportunities
  • Experience in customer service focused solutions
  • Knowledge of cloud or SaaS solution

Salary is negotiable depending on experience. Candidates should submit their CV and covering letter to careers@firmstep.com



+44 (0)845 467 2971 (UK)

1-800-882-4043 (US & Canada)



15 Worship Street, EC2A 2DT London - UK



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